Privacy Policy

At Cane Seat Restoration, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://caneseatrestoration.co.uk (the “Website”) and your rights in relation to your personal data.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details when you submit a contact form, request a service, or communicate with us.
• Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types, and versions, operating system, platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communication Preferences: Your preferences in receiving marketing from us.

2. How We Use Your Data

We use your data in the following ways:

• To provide services: To respond to your enquiries, process your orders, and provide you with the services you have requested.
• To improve our website: To ensure that our site is presented in the most effective manner for you and your device.
• Marketing: With your consent, to send you updates, offers, or marketing materials. You can opt-out of receiving such communications at any time.
• Analytics: To collect statistical data about user activity on the site.

3. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

• Contractual obligations: Processing is necessary to fulfil the services you request.
• Consent: Where we ask for your consent (e.g., for marketing), we will process your personal data based on that consent.
• Legitimate interests: We may process your data for our legitimate business interests, such as improving our website and understanding how visitors interact with it.

4. How We Share Your Data

We will not sell, rent, or lease your personal data to third parties. However, we may share your personal data with:

• Service providers: Trusted third parties who assist us in operating our website or providing our services, as long as these parties agree to keep your information confidential and secure.
• Legal reasons: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request access to your personal data.
• Rectification: You can request corrections to any inaccurate or incomplete data.
• Erasure: You can request the deletion of your data where there is no legal reason for us to keep it.
• Restrict processing: You can ask us to suspend the processing of your personal data.
• Object to processing: You can object to our processing if you feel it impacts your rights.
• Data portability: You can request that we transfer your data to you or another provider in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us at [insert email address].

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. For more information, please refer to our Cookie Policy.

8. Security of Your Data

We take appropriate technical and organisational measures to ensure your personal data is secure and protected against unauthorised access, disclosure, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Cane Seat Restoration